Frequently Asked Questions

  1. Do you work by the hour?

  2. Do you charge a rescheduling fee if I have something come up and have to cancel?

  3. Do you only do house cleaning?

  4. Do you bring your own cleaning supplies?

  5. Is it just you cleaning or are you bringing a team of people with you?

  6. Do you accept credit card?

  7. If I forget to leave you a cash or a check, do you still do the work and let me pay you later, or skip the cleaning?

  8. Am I supposed to tip you for your service?

  9. Do you clean up after parties?

  10. If my regular cleaning falls on a holiday, will you be working?

  11. Do you charge more to work on holidays?

  12. Am I supposed to give you a key to my house or a door code? How will you protect my privacy with either?

  13. Do I need to be home when you come to clean, or can I be at work?

  14. I work from home; would it bother you if I’m here the whole time? Would you talk to me or allow me to get my work done?

  15. Do you do laundry, wash dishes or empty the dishwasher?

  16. Is it okay for my pets to be present in the same room you are cleaning?

  17. Is it okay for my kids to be present in the same room you are cleaning?

  18. What happens if you get sick or can’t make it.